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faq
We've answered some of our most frequently asked questions to help make the booking process simple stress-free. If you need anything further, our team is always here to and guide you every step of the way.
FAQ'S
GeneralBooking & PaymentsLocation & TravelSetup & RequirementsOn the DayWeddingsAfter Your EventTerms & Conditions
Do I pay for the time it takes to set up and pack down the booth?
No, setup and pack-down are done outside of your booked hire time, so you only pay for the time the booth is in operation.
How much space does the photo booth need to shine?
Our photo booth loves a cozy 2m x 2.5m spot with a standard power outlet nearby. Short on space? No worries! Let us know, and we'll work our setup magic to make it fit perfectly.
How much room does the 360 Video Booth need?
Our 360 Video Booth loves to stretch out in a 3m x 3m space. Feeling a bit tight? No worries! Give us a shout, and we'll work our magic to make it fit. Bonus: no power outlet needed – it's all wireless wizardry!
Can you set up outdoors?
We require a flat solid surface and a covered area to protect equipment. Outdoor setups may be possible if these conditions are met.
What time do you arrive to set up?
We typically arrive 45mins prior to your event. If you require and earlier setup please let us know. Early setups may be subject to fees.
Do you service venues with stairs?
If your event is not on the ground floor, a service lift must be available for equipment access.
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