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faq
We've answered some of our most frequently asked questions to help make the booking process simple stress-free. If you need anything further, our team is always here to and guide you every step of the way.
FAQ'S
GeneralBooking & PaymentsLocation & TravelSetup & RequirementsOn the DayWeddingsAfter Your EventTerms & ConditionsPackages & Inclusions
How do I secure my booking?
A $200 deposit is required to secure your date, with the remaining balance due 14 days prior to your event.
Can I extend my booking on the night?
Yes, time extensions can be arranged on the night, subject to availability. Payment can be made via card or cash
What happens if I need to cancel or reshedule?
Please contact us as soon as possible. We'll always do our best to accommodate changes where possible.
Is my deposit refundable?
Deposits are refundable up to 14 days prior to your event.
What payment methods do you accept?
We accept credit card, Apple Pay, Google Pay, Afterpay and offline payment options by arrangement! If you’d like an invoice or need to split payment, just let us know and we’ll sort the details.
When should you lock in your photo booth booking?
As soon as you know your date! Popular weekends, weddings and peak event dates can book out fast, so booking early gives you the best chance of securing the booth you want. If your event is coming up soon, still reach out — we’ll do our best to make it happen!
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